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ABOUT FAIRFIELD

If you are looking to buy a new or an Approved Used BMW make Fairfield BMW your first visit.

Latest News & Events

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Introducing the new BMW 128ti.

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Pre-order the new BMW iX3 Premier Edition

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BMW Owner's Guide: Maintaining Your BMW.

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Fairfield Company Statement Update

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COVID-19 Fraudulent Text Messages

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Fairfield MOT Statement

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Fairfield COVID-19 Statement

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FAIRFIELD WIN: ‘Independent BMW Retailer of the Year’

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Downtime of Telephony System

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Raising MOney for MOvemeber

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Fairfield supports Leigh Ramblers F.C. Youth

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Fairfield's Penalty Shootout Challenge at Southend United.

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BREXIT PRICE PROTECTION

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FAIRFIELD SCOOP MULTIPLE NATIONAL AWARDS FOR EXCELLENCE.

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Fairfield BMW renew East Stand sponsorship

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BMW Help: Recalls

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The new BMW M5 has arrived at Fairfield

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The Brand New BMW X2. Test Drive Today.

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Fairfield BMW Presents: 'Masters Of Performance'.

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Fairfield Sponsors Hadleigh Town Christmas Lights

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BMW M5 Roadshow

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Fairfield Sponsors Leighwood United Y.F.C

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Southend United Manager Phil Brown picks up his brand new BMW

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NEW Showroom Arrival

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SPECIAL OFFER FOR ALL SEASON TICKETS HOLDERS OF SUFC.

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Southend United’s newest signing Michael Kightly picks up his brand new BMW

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Southend United Manager Phil Brown picks up his brand new BMW

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New BMW 5 Series Saloon Video

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SUFC Mascot Day Winner

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Business Partnership

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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New Vacancy

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Chris Powell Pre-Match talk LIVE at Fairfield

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW M.

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THE BMW 5 SERIES

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Pre-order the new BMW iX

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FAIRFIELD BMW ARE STILL HERE FOR YOU.

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Explore the dealership

Welcome to Fairfield

SINCE 1967 Fairfield began in 1967, establishing a Lotus Franchise based in Leigh-on-Sea in Essex. Six years on, in 1973 Fairfield chose to become exclusively a BMW Dealer. In 1981 Fairfield’s current Head of Business, Peter Dodson, joined the company as an Accounts Clerk and in 1986 Fairfield BMW relocated to Bellhouse Lane, Leigh on Sea. Also, within that year, Mike Styles the current owner of Fairfield was employed as the Sales Manager. In 1990, the Fairfield Bodyshop opened; a BMW approved accident repair centre. The original Fairfield MINI showroom was opened in 2001 and was one of the first standalone MINI operations in the Country. Fairfield moved to their current site located on Arterial Road, Leigh-on-Sea in 1997 and in 2000 Fairfield scooped a prestigious award by winning BMW Dealer of the Year. After extensive refurbishment at the BMW site in 2013, Fairfield opened the doors of its new state-of-the-art MINI Dealership, in 2015, located next door to BMW. Fairfield’s success over the years has seen them win numerous awards for both Brands, culminating in 2018 by being nominated for and winning: BMW Retail Sales Retailer of the Year, MINI Aftersales Retailer of the Year, MINI Sales Regional Retailer of the Year, BMW Independent Retailer of the Year in 2019 and Peter Dodson won Head of Business of the Year. Fairfield are extremely proud of the success they have had since the opening of their very first showroom in 1967 and now, as then, continue to be a family-owned and run business. Since 1967 Fairfield has offered the highest levels of service and expertise. We aim to provide a 5-star Customer Experience to every customer. When we exceed your expectation, or if we fail to meet our own high levels of service please do not hesitate to contact me. Peter Dodson Head of Business 01702 420111.

Meet the team

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Peter Dodson

Head of Business

Andy Matthews

New Car Manager

Darren Mayne

Used Car Sales Manager

Dan Beckett

Retail Manager

Adrian Rogers

Retail Manager

Chris Wilson

Retail Consultant

Adela Mihalcova

Retail Consultant

Casey Lyons

Retail Manager

Steve Pudney

Retail Consultant

Craig Brooks

Retail Consultant

Nicki Whiskin

Business Administrator

Jane Talbot

Customer Loyalty Manager

Ross Wayland & Danny Maskell

Master Technicians

Adam Walsh

Parts Manager

Stuart De'ath

Bodyshop Manager

Dave Judd

Parts Advisor

Our Bodyshop Team

Brian Cooper

Service Advisor

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I was updated at all points and my car repaired within a short timeframe.

Service

I had nothing but polite communication and updates from the team on the phone and again in person when picking up my fixed vehicle.

Service

The lady that helped me out was ten out of ten. She explained things, was efficient. There was no waiting. It all just worked and was easy.

Service

Everything was as expected, all good

Service

Initially told the car would be 2 days away but pleasantly surprised to have the car back same day

Service

Always good feedback in terms of what's required now and in future.

Service

1st class staff

Service

Professional and fast service

Service

Work completed as required, with no issues.

Service

Everything completed when they said good communication again

Service

good and courteous service throughout

Service

This was a waiting appointment and was only 5 minutes longer than expected.

Service

Good service & fixed problem in a timely manner

Service

Excellent service always above and beyond. I know my car is good hands and all is carried out by professional staff. The cars are always run excellent after a service.

Service

Dealt with Brian Cooper who is head and shoulders the best on service reception.

Service

On both occasions my car has been dealt with by Fairfield, they have been extremely attentive, contacted with updates and provided good explanations of what has been done and why. All staff appear to be extremely polite

Service

Kept informed of progress and always friendly.

Service

In these trying times Company well organised.

Service

David Lucking provided an efficient and friendly service. He was very clear on what was happening. Also I felt Covid secure at all times when dropping and picking up my car.

Service

Well staffed, good service. Good awareness of Covid safety. Show you what they have done with the car by video.

Service

Punctual, good communication, no surprises,

Service

Had good service

Service

The level of service provided was exceptional, even given the current operating restrictions due to COVID

Service

Very quick repair under warranty and friendly informative staff.

Service

Always a good service provided

Service

Again very pleased how things were done in these uncertain times.

Service

Always amazing service and they go above and beyond. Have been using Fairfield for years now and last year was a tough year the garage made sure I was a valued customer.

Service

A great customer service

Service

The level II service to my 318ti was carried out in conjunction with items previously communicated as needing replacement to my satisfaction. I like the advisories explained and demonstrated allowing me to prepare and budget for future maintenance.

Service

I was in an impossible situation. BMW completely resolved my issues. How happy I am.

Service

The fault was fixed.

Service

The recall was checked and cleared to be ok.

Service

Friendly and helpful staff

Service

Fairfield BMW consistently provide good service with friendly efficient staff

Service

The staff (David Luckin) who dealt with my car problem was most helpful and kind

Service

I would've been completed satisfied if the service was completed on the same day as I had made arrangements to collect the car

Service

Considering covid - its all laid out exceptionally well and clear to the general public you feel totally safe in the enviroment.

Service

We always feel total confidence in BMW Fairfield that our car is serviced and MOTd in a professional manner.

Service

Fantastic customer service

Service

Brilliant staff

Service

Problem diagnosed and fixed.

Service

Good customer experience this time round .

Service

I have been a Fairfield customer for 24 years and have always had exemplary service

Service

Excellent again

Service

Excellent standard of service as always

Service

Service carried out efficiently and punctually

Service

Quick efficient communication and prompt result

Service

Chris Wilson in Sales, Olga - service advisor, James - Service Manager and Maria on reception, are all outstanding, a pleasure to deal with, and cannot do enough to help you have a fantastic customer experience.

Service

Very pleasant staff and helpful.

Service

Did what was required.

Service

Straightforward and clear

Service

The work that I asked to be completed was done as requested with no hidden extras.

Service

Excellent service as always

Service

excellent service from Jay in difficult circumstances with lockdowns, tiers, etc for Covid-19.

Sales

Great service

Sales

Good handover in difficult circumstances with Covid restrictions

Sales

Appointments always on time, felt safe in showroom during pandemic. Assured car had been sanitised before collection. Excellent sales person - nothing too much trouble and answered all my concerns.

Sales

Everything about the service was extremely efficient and very friendly

Sales

Sales people were very good given the issues with Covid

Sales

The staff were courteous and professional. Customer service was excellent.

Sales

Despite the problems associated with Covid, this did not impact on the buying or collection process as far as we the customer were concerned. No doubt BMW have had to seriously adapt their methods but it was done professionally and without fuss.

Sales

From the moment I ordered the car I was kept informed of how my car was progressing. Given the current problems with Covid this was very reassuring.

Sales

Delivered on time given and easy transactions

Sales

comprehensive detail from staff dealing with me.

Sales

Jay Singh was the consultant who dealt with the transaction and i could not have been more happy,he kept me fully in touch and it was a pleasure dealing with him

Sales

No issues at all

Sales

We found all the staff and the Sales Person very polite and courteous during the whole process

Sales

Jay Singh was very professional throughout. Knowledgeable and enthusiastic, and in discussing the finance offers, made a compelling case for me to switch to BMW.

Sales

Very professional and as helpful as possible in view of Covid

Sales

I completely trust Steve Pudney. He always provides me with a first class service and nothing is too much trouble for him.

Sales

Jay went out of his way and delivered the car to our house as it was a surprise for our son's birthday.

Sales

Week delay on delivery but in current circumstances to be expected. Kept inform all along the way though.

Sales

Great service: professional, helpful and attentive.

Sales

Made very easy by Jay. Was pleased to be treated in courteous and respectful manner throughout - that was very much appreciated. Given timely delivery updates. All great.

Sales

Sales advisor was extremely helpful and professional. Went above and beyond to make sure the whole purchase process was both enjoyable and went smoothly. Made me feel like a valued customer

Sales

Steve picked me up from my house and drove me to the centre to collect my car. I took the car on multiple test drives before purchasing and did not feel that I was being rushed at all.

Sales

Fantastic service, great deals and the best car sales team. Always looked after and the service is always above and beyond ! Chris Wilson is my go to for any new car I'm thinking of getting. Fraser did a fantastic job of handover to me and the reveal