Friendly staff, issue with my car dealt with and I was updated along the way.

Very pleasant, friendly and competent service, particularly having regard to current difficulties due to the current pandemic.

Social distancing felt safe, good prompt attention, speedy service.

As always, kind and courteous service and a job well done

Solved the issue.

Was told all about the work to be carried out and then I asked to pick the car up the following day was no problem for the garage

Simple check in, video of service and return of vehicle at time requested.

I have been more than happy with the assistance from the staff especially at these dificult times.

All work carried out on time and easy booking

Excellent service. Great staff. Friendly!

Can not fault the actual service and the overall showroom experience in these difficult times

Friendly and efficient service representative

This was for a safety recall which was done with no issues at all. From dropping the car off to picking it up, it was seamless.

I was listened to and all my concerns were rectified and I am a very happy lady.

Price was as quoted, service was quick and efficient. Personnel were very helpful. I asked for someone to see if they could refit a headrest for me while servicing (I supplied part), this was done for me at no extra cost

Clean service

Everyone is very helpful

Very professional from start to finish All procedures for Covid clearly being adhered to by all staff

Informed and responsive at all times

Despite covid19 the service was well organised and easy to manage.

Even in these trying times a schedule was adhered to.

I was advised throughout by your staff regarding the works.

The Fairfield BMW team is always smart and professional with a clear customer focus. The service was carried out efficiently and the inspection video, billing sheet and service summary sheet give clear details of work undertaken and recommended.

I had some badges replaced under warranty and it was done hassle free

great staff

Fast efficient and friendly.

Craig dealt with my vehicle change and maintained good communication throughout

Friendly staff, very helpfull, take you through every step, excellent customer service.

Charming and efficient sales team at a very difficult time (covid-19)

Extremely satisfied

Everything went smoothly. Every query I had was handled promptly and professionally. Just an excellent experience.

Sales team were amazing, due to COVID 19 had to wait a while for car to arrive

A special thanks to Paul Gowers for the initial sale. Paul was extremely acknowledgeable and helpful in choosing the right model and extras. A special thanks to Sofiane Khelfa for the quick closing and completion of the sale. Very happy overall.

Excellent service given by Chris Wilson.