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ABOUT FAIRFIELD

If you are looking to buy a new or an Approved Used BMW make Fairfield BMW your first visit.

Latest News & Events

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COVID-19 Statement

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Latest Lockdown Announcement

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Introducing the new BMW 128ti.

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The BMW 5 Series.

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Pre-order the new BMW iX3 Premier Edition

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WE ARE OPEN. FOCUSED ON YOUR WELLBEING.

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BMW Owner's Guide: Maintaining Your BMW.

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Fairfield Company Statement Update

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COVID-19 Fraudulent Text Messages

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Fairfield MOT Statement

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Fairfield COVID-19 Statement

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FAIRFIELD WIN: ‘Independent BMW Retailer of the Year’

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Downtime of Telephony System

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Raising MOney for MOvemeber

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Fairfield supports Leigh Ramblers F.C. Youth

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Fairfield's Penalty Shootout Challenge at Southend United.

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BREXIT PRICE PROTECTION

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FAIRFIELD SCOOP MULTIPLE NATIONAL AWARDS FOR EXCELLENCE.

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Fairfield BMW renew East Stand sponsorship

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BMW Help: Recalls

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The new BMW M5 has arrived at Fairfield

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The Brand New BMW X2. Test Drive Today.

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Fairfield BMW Presents: 'Masters Of Performance'.

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Fairfield Sponsors Hadleigh Town Christmas Lights

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BMW M5 Roadshow

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Fairfield Sponsors Leighwood United Y.F.C

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Southend United Manager Phil Brown picks up his brand new BMW

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NEW Showroom Arrival

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SPECIAL OFFER FOR ALL SEASON TICKETS HOLDERS OF SUFC.

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Southend United’s newest signing Michael Kightly picks up his brand new BMW

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Southend United Manager Phil Brown picks up his brand new BMW

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New BMW 5 Series Saloon Video

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SUFC Mascot Day Winner

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Business Partnership

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Ross Wayland

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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New Vacancy

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Chris Powell Pre-Match talk LIVE at Fairfield

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW M.

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Explore the dealership

Let us know your feedback.

We aim to provide a 5 star Customer Experience to every customer. When we exceed your expectation, or if we fail to meet our own high levels of service please do let us know your feedback - please email marketing@fairfieldbmw.co.uk

Latest Bodyshop news.

- Our employees are trained to BMW Standards maintaining the highest levels of quality. - We only use BMW Approved repair methods ensuring a safe repair. - We will always use Genuine BMW Parts and paint. - We will ensure that you are kept informed during the repair process. - Following the repair of your vehicle, the BMW anti corrosion warranty will remain in place. - We will return your car to you washed and vacuumed. - We will issue you with a BMW Approved Certificate of repair which guarantees our quality of workmanship for the lifetime of your ownership of the vehicle.

Meet the team

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Peter Dodson

Head of Business

Andy Matthews

New Car Manager

Darren Mayne

Used Car Sales Manager

Dan Beckett

Retail Manager

Adrian Rogers

Retail Manager

Chris Wilson

Retail Consultant

Adela Mihalcova

Retail Consultant

Casey Lyons

Retail Manager

Steve Pudney

Retail Consultant

Craig Brooks

Retail Consultant

Nicki Whiskin

Business Administrator

Jane Talbot

Customer Loyalty Manager

Ross Wayland & Danny Maskell

Master Technicians

Adam Walsh

Parts Manager

Stuart De'ath

Bodyshop Manager

Dave Judd

Parts Advisor

Our Bodyshop Team

Brian Cooper

Service Advisor

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff (David Luckin) who dealt with my car problem was most helpful and kind

Service

I would've been completed satisfied if the service was completed on the same day as I had made arrangements to collect the car

Service

Considering covid - its all laid out exceptionally well and clear to the general public you feel totally safe in the enviroment.

Service

Fantastic customer service

Service

We always feel total confidence in BMW Fairfield that our car is serviced and MOTd in a professional manner.

Service

Problem diagnosed and fixed.

Service

Brilliant staff

Service

Good customer experience this time round .

Service

I have been a Fairfield customer for 24 years and have always had exemplary service

Service

Excellent again

Service

Excellent standard of service as always

Service

Quick efficient communication and prompt result

Service

Service carried out efficiently and punctually

Service

Chris Wilson in Sales, Olga - service advisor, James - Service Manager and Maria on reception, are all outstanding, a pleasure to deal with, and cannot do enough to help you have a fantastic customer experience.

Service

Straightforward and clear

Service

Did what was required.

Service

Very pleasant staff and helpful.

Service

The work that I asked to be completed was done as requested with no hidden extras.

Service

Excellent service as always

Service

Good service

Service

The care taken with distancing, sanitising keys & pens etc is appreciated. But all staff and customers should be instructed to ensure their covid masks cover their nose as well as their mouth - most did. Otherwise completely satisfied.

Service

In these difficult times everything was handled very well.

Service

Hannah King was very helpful and great service.

Service

Good job and great service

Service

Very professional. Carried out a vehicle check that I didn't even know they were going to do. Job carried out to my satisfaction.

Service

Faultless personal service

Service

Car booked in for safety recall work. Easy to book in, car picked up and returned. A nice touch to have a video of a health check.

Service

Really very helpful. Great staff. Did the work under warranty. They had no issue that the Sytner had done all the previous warranty work. They had no issue that the leak was spotted by a private garage. I would definitely recommend Fairfield.

Service

Smooth

Service

Fairfield did everything I asked of them, I even traveled further (3 other BMW dealers are closer!) and my first visit to them was superb. Olga Honcharuk was the service advisor who I dealt with and I couldn't fault her help and professionalism.

Service

As always treated with respect and total professionalism.

Service

I've been driving BMW's for over 20 years coming from London I always used Camden or Enfield to service my cars, first time using Fairfield and was pleasantly surprised how efficient and accommodating they were already recommended Fairfield Garage.

Service

I would have no hesitation in recommending Fairfield BMW to anyone thinking about buying a BMW or to an existing owner requiring service.

Service

Everything was explained about the service and MOT.

Service

Everything completed satisfactorily

Service

Give an account on your vehicle and inform you if work needs to be carried out

Service

Efficient, courteous and thoughtful service at all times.

Service

Painless and convenient service

Service

Because I'm satisfied

Service

I only had an MOT test and it passed. Great.

Service

Booking process was fine and follow up good. Especially Hannah

Service

Dealt with my issue in a proffesional and curteous manner.

Service

It was an easy and fast experience.

Service

Very pleased all round.

Service

Work was completed ontime, car was valeted and health check completed

Service

A very good dealership

Service

Friendly, efficient service

Service

Nothing was a problem, everyone friendly & helpful

Service

Jeremy Allen went above and beyond with the customer service experience. Nothing was too much trouble and I was made to feel like a truly valued customer. Its great service like this that keeps your competitors at bay.

Service

Adella was so easy to deal with and sorced the car to the exact specification I asked for.

Service

Top quality dealership with exceptional staff in all areas ...been with them for years

Service

Welcomed and dealt with very well despite all the Covid restrictions. was told when I booked no drinks etc were available so was able to take my own.

Service

Excellent and super fast service, can't fault the service

Service

Garage experience was not to bad.

Service

Very efficient. Kept to time slots and informed me when vehicle was ready for collection.

Service

Fairfield Garage did exactly what was required on the car.

Service

Fantastic Covid-19 measure in place made me feel safe.

Service

Under the circumstances with the pandemic the work was carried out efficiently and to my complete satisfaction

Service

This would have been 5* but delay due to issue with air con refil machine meant 1.5 hour drop off and wait was 2.5 hours.

Service

Very courteous and very efficient during booking. initial overcharge for the replacement tyres was rectified quite quickly.

Service

Professional, efficient, courteous, and COVID-19 effective safety measures. Courtesy car made available. Dashboard rattle on M4 diagnosed and rectified under warranty...no quibble!

Service

Professional and courteous treatment

Service

Work was carried out as expected and was easy to arrange

Service

Work completed on time and car returned spotlessly clean.

Service

I completely trust Steve Pudney. He always provides me with a first class service and nothing is too much trouble for him.

Sales

Jay went out of his way and delivered the car to our house as it was a surprise for our son's birthday.

Sales

Week delay on delivery but in current circumstances to be expected. Kept inform all along the way though.

Sales

Great service: professional, helpful and attentive.

Sales

Made very easy by Jay. Was pleased to be treated in courteous and respectful manner throughout - that was very much appreciated. Given timely delivery updates. All great.

Sales

Sales advisor was extremely helpful and professional. Went above and beyond to make sure the whole purchase process was both enjoyable and went smoothly. Made me feel like a valued customer

Sales

Steve picked me up from my house and drove me to the centre to collect my car. I took the car on multiple test drives before purchasing and did not feel that I was being rushed at all.

Sales

Fantastic service, great deals and the best car sales team. Always looked after and the service is always above and beyond ! Chris Wilson is my go to for any new car I'm thinking of getting. Fraser did a fantastic job of handover to me and the reveal

Sales

Quick and clear communications throughout

Sales

Couldn't have asked for more from Steve Pudney I would highly recommend. Looking forward to dealing with him again on the G80 M3!!

Sales

Accommodating and flexible with my requirements and circumstances

Sales

Very informative and also followed up after I had recieved the vehicle to check all was ok.

Sales

Quick and easy nice company and staff

Sales

Very good service Sof was who we dealt with this time and he was very helpful

Sales

friendly polite and easy to deal with , simple and efficient finance process,

Sales

It can be quite complicated buying a car with the different options available, so it was good to have an expert guide and support your through the process.

Sales

Sourcing the exact car I requested and The communication provided in the entire purchase period was Impressive.

Sales

Have to say a big thanks to Sof.! great asset to BMW and knows his stuff.! Many thanks for his help. Completely satisfied from start to finish.

Sales

I was kept up to date throughout and If I had any questions Jay Singh came back to me straight away with an answer. When I collected my new car the process was very easy and during these difficult times was kept as safe as possible.

Sales

My sales rep was extremely flexible in making changes post order and kept me fully advised of progress throughout what was a difficult lockdown period too. The experience at the showroom was great and tools to bring your car to life on a big screen

Sales

THE SALESMAN DID NOT PUSH ME TO BUY ADDITIONAL INSURANCES I DID NOT WANT

Sales

Car available earlier than expected and excellent customer service

Sales

There was a slight after delivery issue , the salesman and his manager could not have been more helpful

Sales

It was so smooth and most importantly quick, which was perfect for us.